This notice provides a detailed explanation of how Fiorista Carmen & C. snc, as Data Controller, collects, uses, and protects the personal data of users of its website. The protection of your personal data is our priority, and we are fully committed to complying with the provisions of Regulation (EU) 2016/679 – GDPR and current Italian privacy laws.

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1. Data Controller

Fiorista Carmen di Lizza Alessandro e Lizza Edoardo & C. snc
Registered office: Sestri Levante (GE), Italy
Email: fioristacarmen.wedding@gmail.com
Phone: +39 0185 480501

The Data Controller is responsible for managing the data collected and for ensuring compliance with personal data protection regulations.

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2. Types of Data Collected

We collect only the personal data necessary to provide our services and manage communications related to the website:

• Identification data: first and last name

• Contact data: email address, phone number

• Browsing data: cookies and other information gathered through traffic analysis tools

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3. Purpose of Data Processing

The data collected are processed for the following purposes:

• Responding to information requests via contact forms, email, or phone

• Managing quotes, bookings, and service orders for flower design and events

• Sending informational communications about our services, only with the user’s explicit consent

• Carrying out anonymous statistical analysis of website traffic using profiling and analytics tools

• Improving user experience and personalizing content through cookies

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4. Legal Basis for Processing

Data processing is based on:

• The explicit consent of the data subject for the sending of newsletters and promotional communications

• The performance of pre-contractual or contractual obligations, such as managing quotes, orders, and service delivery

• The legitimate interest of the Data Controller in conducting anonymous traffic analyses and improving the website

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5. Data Collection Methods

Data are collected through:

• Website contact forms

• Email or phone communications provided by the user

• Cookies and tracking tools (e.g., Google Analytics, social media plugins)

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6. Cookies and Tracking Tools

The website uses:

• Technical cookies, necessary for proper site operation

• Profiling cookies, to personalize content and advertising

• Third-party cookies, including analytics and social media integrations

Users can manage or disable cookies through their browser settings or via the cookie banner available on the website.

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7. Data Communication and Sharing

Personal data are never sold to third parties. They may be shared only with:

• Partners or suppliers essential to providing requested services (e.g., couriers, newsletter providers)

• Competent authorities, only when required by law

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8. Data Retention

Personal data are retained only for the time strictly necessary to fulfill the purposes described above, in full compliance with the GDPR’s principles of data minimization and storage limitation.

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9. Data Security

We adopt appropriate technical and organizational measures to protect personal data from unauthorized access, loss, or misuse, including:

• Encryption of sensitive data

• Regular data backups

• Restricted access for authorized personnel only

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10. User Rights

Under the GDPR, users have the right to:

• Access their personal data

• Rectify inaccurate or incomplete data

• Request erasure (“right to be forgotten”)

• Restrict processing

• Request data portability

• Withdraw consent at any time

• Object to processing for legitimate reasons

To exercise these rights, contact the Data Controller at .

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11. Complaints

If you believe your data protection rights have been violated, you may file a complaint with the Italian Data Protection Authority (Garante per la protezione dei dati personali) at garanteprivacy.it.

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12. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be posted on this website and, if necessary, communicated via email.

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13. Contact Information

For any privacy-related questions or to exercise your rights, please contact us at:
Email: fioristacarmen.wedding@gmail.com
Phone: +39 0185 480501